Skin-lightening Challenges

Tuesday, October 6, 2009 by Renee Lierly, RN

Skin-lightening Challenges

By: Zoe Diana Draelos, MD

Irregular pigmentation of the face is one of the most common signs of photoaging. Pigmentation occurs because of the uneven production of melanin—a brown pigment produced by melanocytes—in the skin. Many different patterns can be seen on the faces of people of different ages.

Clients often are seeking an advanced skin care consult for pigmentary issues. An aesthetic Laser system may be used as part of the treatment plan to address the pigmentary needs. Laser Genesis and LimeLight facial are often combined with light chemical peels, cosmeceuticals, sunblock and good client education about sun protection to decrease the appearance to pigmented lesions.

Cutera's Clinical Forum - Practice Marketing & Success

Tuesday, June 16, 2009 by Laura Cunningham
I'm happy to report that Karen Lederman, of Cutera Success Insights, will be hosting a session on Practice Marketing at Cutera's Clinical Forum held in San Francisco, August 15-16, 2009.

Karen and her team offer ancillary marketing services to Cutera customers.  She has a wealth of experience managing and marketing several successful and competitive aesthetic practices in Palm Beach county and has conducted meticulous marketing research.  She will share her tips for success for marketing services using aesthetic laser systems, fillers, injectibles, retail products and body shaping.  If you or your staff need a boost with your practice marketing - please attend Karen's session on Saturday, August 15.

Are you baffled by Twitter, Facebook or LinkedIn?  We are also considering a session on "Understanding & Leveraging Social Media Networks" at the San Francisco Intercontinental hotel on Friday afternoon.  Karen has dived into social media and has great tips and ideas on how (and why!) to use these tools (LinkedIn, Facebook, Twitter).  

Please post a comment or contact me if you would be interested in attending this informal session with Karen on Friday right before the Clinical Forum. 

Considering an Aesthetic Laser from a Third-Party?

Friday, March 27, 2009 by Laura Cunningham

This kind of aesthetic laser system purchase involves asking thorough questions to ensure the decision is good for your practice.  

Questions to Ask Before Buying an Aesthetic System from a Third Party

Does the seller have a clean title on the system?
Most aesthetic systems are leased.  For any system that is less than 3 years old, there may be a sizable payment remaining on the lease.  Until the lease is paid in full, the lien holder (usually the lease company) has rights to the system.  At a minimum, you should call the manufacturer to check the serial number on the system to verify the title is clear.

How old is the system? What is the pulse count on the handpieces?
Are you buying the system sight-unseen? Is the system in good condition?Are the handpieces at the end of their life-cycle for pulse count?

How long will it take to service your system?
Each day your system is not operating can cost you thousands of dollars.  Without access to parts and with a limited staff, how long will it take for your system to be repaired?

How will the system be calibrated after repair?
Many companies use proprietary tools and software for system repairs.  Do your patients want to be treated with a system that may not be calibrated properly after repair?

How will you receive certified clinical training on the system?
Many insurance companies require training on the device for a malpractice insurance policy to be activated.   Will your insurance company honor training not performed by a manufacturer’s representative?

Do you have access to the latest technology?
Technology evolves faster today than ever before, and patients have access to the latest information through the internet.  Will you have access to the most recent innovations to offer your patients the procedures they are demanding?

 

 

You can print a copy of these questions/answers here.

Acne Treatment Guide

Wednesday, March 18, 2009 by Renee Lierly, RN

Acne Treatment Guide

Any signs of acne should be treated as soon as possible. The longer acne is left to progress without treatment, the higher the possibility of scarring. Acne treatment primarily depends on the type of acne and its severity. Your dermatologist can best prescribe the appropriate treatment for your acne but it pays for you to be knowledgeable about this skin condition. Here are some of the common procedures in treating acne.

Acne Skin Guide


Infrared technology of aesthetic laser systems can be used to treat textural issues from acne. However, it is very important to control the breakouts prior to starting any treatment.  Laser Genesis is effective to help decrease the redness and improve textural issues of mild acne scars.

Key Legal Issues for Medical Spas and Aesthetic Medical Practices

Wednesday, March 18, 2009 by Renee Lierly, RN

It is important for treatment providers to be familiar with legal issues of operating an Aesthetic medical practice. The regulations for the use of Laser based technology vary from state to state on who can perform the treatments. In some states Laser hair removal may be delegated to "an employee under the physician's supervision" while in other states the person performing the treatment must be a licensed healthcare professional. 

New Report Outlines Key Legal Issues for Medical Spas and Aesthetic Medical Practices


Source: The International Association for Physicians in Aesthetic Medicine
www.IAPAM.com

Laser Safety



Source: Betty Minor, BS, RN is President of Laser Resource, Inc., Aurora, Colorado since 1986 actively consults and teaches laser safety programs, facility safety audits and overall laser safety development across the country. She was the Operating Room Director of Surgical Services; Director of Education east coast based Laser Company. She is a Sitting Member of the ANSI Z136.3 Safety Committee. She was instrumental in the development of the Medical Laser Safety seminar, which is recognized throughout the country as the most informative and practical for any health care laser facility. For more information, please contact her via e-mail at bettyminor@ds-int.com.






 

Contact Dermatitis, Irritant

Friday, March 6, 2009 by Renee Lierly, RN

Contact dermatitis may occur with any aesthetic laser system or laser based technology that has the capacity to ablate the epidermis.
Contact dermatitis is usually irritant in nature. Because of the loss of the epidermal barrier and protection, the skin is more susceptible to irritation. An allergic or irritant raction to fragrances or allergens contained within a wide variety of topical ointments, soaps, moisturizers, or cosmetics may develop. It is important that clients refrain from the application of self prescribed remedies during the healing phase since these applications may exacerbate the irritation and contribute to post treatment complications.  Signs and symptoms of irritant or allergic contact dermatitis include diffuse and intense facial redness (erythema) and itching. Frequent applications of cool compresses such as with vinegar soaks (acetic acid) may help decrease the intense itching and discomfort.

Lasers and Lights Volume 2 
"Complications in Laser and Light Surgery"
Tina S. Alster, Elizabeth L. Tanzi


Contact Dermatitis, Irritant

Contact Dermatitis, Irritant: Differential Diagnoses & Workup

Contact Dermatitis, Irritant: Treatment & Medication

Contact Dermatitis, Irritant: Follow-up

Cold Sores - How to Prevent and Treat Them

Thursday, March 5, 2009 by Renee Lierly, RN
Laser based technology may trigger a cold sore eruption. This may occur with any aesthetic laser system. A skin care treatment plan may include prophylactic treatment with an anti-viral medication. It is important to perform a complete medical history during the initial consultation to help identify clients that are risk of an outbreak. It is important to remember that Laser hair removal in the genital area may trigger an outbreak of genital herpes.


Cold Sores - How to Prevent and Treat Them


The facts about cold sores


The fact about genital herpes

How To Stop Winter From Weathering Your Skin

Thursday, March 5, 2009 by Renee Lierly, RN
Clients must take steps to protect their skin from environmental factors that contribute to the visible signs of aging. Clients often seek skin rejuvenation treatments in the winter months in preparation for their summer activities.
Sunblock remains important to protect from the UV rays that form pigmented lesions and contribute to the formation of visible facial veins and redness.  Infrared technology of an aesthetic laser system can be used to treat the results of the skin damage from the environment. In order to preserve the investment of time and money of skin rejuvenation treatments the client can follow some simple daily skin care practices listed in the articles below.

How To Stop Winter From Weathering Your Skin


Skin Needs 'Winterizing' To Head Off Damage


Battle Dry Skin During The Winter By Following Tips From National Jewish Medical And Research Center

PIGMENTED LESIONS IN DARKER SKIN TYPES

Tuesday, February 24, 2009 by Renee Lierly, RN
PIGMENTED LESIONS IN DARKER SKIN TYPES

author: 
BY HEATHER WOOLERY-LLOYD, MD


Skin pigmentation is determined at the cellular level. Although there may be some variation in the number of melanocytes between races, this difference is not striking. There are approximately 2,000 epidermal melanocytes/mm2 on the head and forearm and 1,000 epidermal melanocytes/mm2 on the rest of the body. These differences are present at birth.1 Thus, all persons have the same total number of melanocytes. It is the distribution of melanosomes in the keratinocytes that correlates with skin color. In white skin, melanosomes are small and aggregated in complexes. In black skin, melanosomes are large and singly distributed within keratinocytes.


The infrared technology of aesthetic laser systems is used to treat skin of color and may be part of advanced skin care treatment plan to treat pigmented lesions.

Laser Generated Airborne Contaminants (LGAC)

Monday, February 23, 2009 by Renee Lierly, RN
Laser based technology used for skin rejuvenation may produce vaporized tissue resulting in Laser Generated Airborne Contaminates (LGAC). This is often referred to as "Laser Plume" or "Laser smoke". 
LGAC may be generated during a Laser hair removal or any aesthetic laser system capable of ablating tissue.  Ablative procedures are becoming more common in advanced skin care and require that the treatment providers be aware of the non-beam hazards. The standards for control of LGAC may be found in ANSI Z136.3

7.4.2 Control Measures. Airborne contaminants shall be controlled by the use of ventilation and respiratory protection. Ventilation techniques can include general room or local exhaust ventilation or a combination.
ANSI Z136.3 - 2005 Pg. 18


Use of Medical Lasers and LGAC

The Roberts Skin Type Classification System

Tuesday, September 16, 2008 by Renee Lierly, RN

Laser based technology requires that the treatment provider accurately assess client skin type. Successful skin rejuvenation may require treatment of pigmented lesions, skin tightening and Laser vein treatment. In order to minimize and manage unexpected outcomes and possible complications the treatment provider must choose correct parameters on the aesthetic laser system based on a comprehensive skin type evaluation. The Roberts Skin Type Classification System is a 4-part serial system that comprehensively identifies a patient's skin type characteristics, and provides data to predict the skin's likely response to insult, injury, and inflammation (i/i/i) for individuals of global skin types. The clinician evaluates 4 elements (phototype, hyperpigmentation, photoaging, and scarring) and assigns a numeric "feature" to each, according to established and original scales. This classification system can uniquely help determine the course of treatment, clarify postprocedure expectations, and optimize outcomes. This individualized approach to identifying features and elements in various skin types will positively impact on physician communication, patient awareness and compliance, and preventive measures.

Possible Complications Associated with Light and Laser Based Technology

Friday, September 5, 2008 by Renee Lierly, RN
There are possible complications that are associated with the use of any aesthetic laser system. A comprehensive health history including past medical history, allegies, medications, hobbies and lifestyle choices (smoking, alcohol, sun exposure) help the treatment provider identify and prevent possible complications that may occur. Accurate initial assessment, reassessment and evaluation of the intervention along with client education are key to reducing the incidence of complications associated with Laser based technology.

Laser Hair Removal can present an uncommon side effect of
paradoxical hair growth along with the more common side effects found with permenant hair reduction.

Skin Rejuvenation and Laser resurfacing complications can be classified as mild, moderate or severe. It is important that the treatment provider be able to correctly identify and treat these possible complications. Do not ever perform a treatment that may produce a side effect that you are unable to recognize and treat. Accurate assessment and client education are key minimizing many of the potential complications.

Vascular lesions can be associated with other disease processes and require the correct diagnosis of the lesion before deciding on which laser based technology would be most appropriate for the vascular treatment.

Treating pigmented lesions or using an IPL device can prove to be challengeing to many treatment providers. Performing a test spot in the area of treatment and then evaluating epidermal response 48 hours later can be very valuable in preventing unwanted damage to the epidermis ("foot printing"). However, the test spot may take 1-2 months to demonstrate the signs of post inflammatory hyperpigmentation.

R. Lierly, RN

Ice to a Burn Injury

Tuesday, August 19, 2008 by Renee Lierly, RN

Most laser based technology used in Dermatology creates a laser induced thermal injury by the absorption of electromagnetic energy by chromophores in the skin (melanin, hemaglobin and water). Thermal damage to structures of the skin is a combination of time and temperature, the temperature to which the cell is heated as well at the time period for which the temperature is sustained. The goal of controlling a thermal injury requires careful selection of wavelength, fluence, pulse duration and spot size. Skin color in addition to Cooling the epidermis before, during and after a laser pulse must be taken into consideration to prevent unwanted thermal injury to adjacent tissues. The failure to properly assess the client, select appropriate parameters and ineffective or improper cooling may all contribute to an unwanted adverse effect of a burn injury.

Laser hair removal, Laser vein treatment and the treatment of pigmented lesions can all result in a unwanted burn injury. The first objective in burn wound care is to dissipate the heat. Clinical evidence indicates a beneficial effect from immediate active cooling of a burn injury to dissipate the heat.
Cool tap water or saline compresses is an effective method of cooling. Colder substances such as ice can be detrimental by extending the zone of injury by constricting the blood vessels. The period of time that is required for active cooling is brief. Cooling stabilizes skin mast cells, decreasing histamine release, thereby, decreasing edema of the wound. Cooling is an effective way of controlling the pain of a partial-thickness burn. Cooling for pain control may be achieved by using moist cool compresses, not ice packs.

Treatment providers should not perform any procedure that produces a side effect that they are unable to recognize and treat. Treatment of a side effect must comply with the standard of care ordinarily used by other healthcare professionals practicing their profession in the same or similar locality and under the same or similar circumstances. The failure of a healthcare professional to observe the standard of care is negligence.
It does not matter if the burn injury was caused by an Aesthetic Laser system of some other heat source, the standard of care remains the same.
I have included several links for burn injury first aid to reference as the standard of care.
Mayo Clinic
Health Sciences Center, University of Utah
Burn Injury Lawyers
Massachusetts General Hospital

Total Burn Care

--- Renee Lierly, RN

Aesthetic Laser Training and National Laser Certification

Thursday, July 10, 2008 by Renee Lierly, RN

Laser based technology is both safe and effective for permanent hair reduction, skin rejuvenation, skin tightening, laser vein treatment and treatment of pigmented lesions. The use of an aesthetic laser system for advanced skin care requires the operator to be familiar standards of care and laser safety in order to be in compliance with Laser regulatory agencies such as JCAHO, OSHA, ASNI standards and state regulations.

The Laser Training Institute offers Aesthetic Laser Training and National Laser Certification. The laser course offers a foundation in aesthetic office procedures and safety.

Renee Lierly, RN

Surveying your patients

Wednesday, June 25, 2008 by Laura Cunningham
Are you considering a new aesthetic laser technology but are not sure if your current patients are interested in having treatments?

Ask them.

You can put out surveys in your reception area and/or send an email to your patients.  On your survey, ask if they would be interested in the new procedure and offer a small discount to anyone who responds.

If you are about to implement the new technology, then let your patients know it's coming.  Set up countertop signs in your reception and treatment rooms.  Send an email or a postcard annoucing your new aesthetic laser system and what it can do for your patients.  Offer discounts or packages to encourage "early adopters", let them be your evangelists and drive referrals to your practice.

Get the word out! 

Rosacea Treatment Information

Tuesday, June 24, 2008 by Renee Lierly, RN
A skin care treatment plan to manage the symptoms of Rosacea may include topical and oral medication, Laser based technology, avoiding agravating factors, skin care products and may even include camoflage makeup. Many treatment providers combine Cutera's Infrared Technology of Laser Genesis and the visible to infrared technology of a LimeLight facial (LimeLight 520nm-1100nm) to address the vascular treatment needs of flushing, diffuse redness and telangiectasia.
It is important to educate the client that a treatment plan for Rosacea only helps to control the active signs and symptoms. Rosacea is a chronic condition.

Treating Your Skin with "Intense Pulsed Light"


By Kevin C. Smith MD FACP FRCPC

About the author:
Dr. Kevin Smith is a dermatologist in Niagara Falls, Ontario with a particular interest in protecting the skin and in correcting skin problems resulting from aging, rosacea and sun damage. He is an expert in the use of Botox®, fillers, lasers and intense pulsed light to maintain and enhance the appearance of the skin, and have lectured on those subjects across North America, and in Europe, Asia and Mexico. Read more at www.smithlaser.com



--Renee Lierly, RN

How do I select the correct pulse duration?

Friday, April 11, 2008 by Stuart Mohr

Pulse duration is one of the most significant laser parameters to understand. Proper pulse duration is key to a safe, consistent and effective laser hair removal or vascular treatment. For this reason, it is typically the first parameter set by practitioners. Vein treatments include facial veins, leg veins and an occasional varicose vein treatment--although varicose veins are part of a larger medical condition not treated by a non-invasive aesthetic laser system.

Pulse duration determines the volume of tissue treated by the laser. Long pulse durations treat large volumes, short pulse durations treat small volumes. As an analogy, imagine a hot iron. A person can tap the surface of a hot iron that is several hundred degrees and not feel pain or get a blister. The reason is only the most superficial cells heated up during the time their finger contacted the iron. The heat did not have time to spread deeper into the finger. Conversely, it's extremely difficult to hold a hot cup of coffee even though it's far less hot than the iron. The difference is contact time. The cup is in contact for a long time so heat has time to conduct into the finger. Another analogy that compares to laser treatments is a pot full of hot soup. The soup stays hot in the pot for a long time, but if it's poured into 10 separate bowls, the bowls of soup cool down rapidly. This is because small objects give away heat to their surroundings more rapidly than large objects.

These same concepts are used when performing a laser vein treatment or laser hair removal treatment with an aesthetic laser system. The goal of every treatment is to heat the target you want to treat, but do as little collateral damage to surrounding tissue as possible. Large vessels (like leg veins) are like a pot of soup. They heat up slowly, and also don't give away their heat to their surroundings as well as small veins. This means long pulse durations will heat the vein, but still not heat surrounding tissue. In contrast, small veins, like facial veins, are very small and give away heat to their surrounding tissue quickly. This means energy must be applied in a short time--faster than they can give away their heat. If the pulse duration is too long, some of the energy (heat) ideally meant to treat the vein is lost into surrounding tissue heating the surrounding tissue, but not the vein. So, if the pulse duration is too long, more fluence (power) is required to achieve a clinical endpoint, but some power was wasted in surrounding tissue increasing the risk of complications. If the pulse duration is too long, it becomes impossible to treat the target regardless of the amount of fluence.

Using the correct pulse duration results in the most consistent outcomes with the lowest risk of complication. This allows the lowest amount of fluence to have the greatest impact on the target with the greatest degree of protection to the epidermis. In a nutshell, every treatment wants to use a pulse duration shorter than the time it takes for the target (hair or vein) to give away heat (thermal relaxation time) and longer than the time required for the epidermis to give away heat. Pulse durations longer than 5-10 ms provide epidermal safety by the same principal that prevents a long pulse duration from efficiently treating a small vein. The longer the pulse duration, the safer it is to the epidermis, but if it's too long, it will cease to be effective on the target.

So, in summary, how does someone select the correct pulse duration? Small targets require short pulse durations, large targets respond to long pulse durations. Longer pulse durations maximize epidermal safety. The following are approximate times to help select the correct pulse duration. If the duration is within about 5-10 ms of the ideal pulse duration, the treatment will achieve maximum efficacy and safety with minimum fluence. Remember, cooling is also a critical factor effecting epidermal protection and is also required for safe treatments.

Hair Treatment:

  • Fine = 5-20 ms
  • Medium = 15-30 ms
  • Coarse = 25-50 ms
  • Very coarse = 40-80 ms


Vein Treatment (size of vein is measured diameter):

  • Typical pulse durations range from 10ms to 100ms for small high pressure telangiectasias to large low flow leg veins.

Internal Marketing to existing Patients

Tuesday, April 8, 2008 by Laura Cunningham

Let's say that you have an existing practice with an established patient base.  How do you let your patients know you are about to acquire an aesthetic laser system, such as the Cutera Xeo with Pearl, Titan and LimeLight?  You will have the ability to treat your patients for facial veins, leg veins, laser hair removal, pigmented lesions and overall skin rejuvenation including skin tightening and laser skin resurfacing.


Wow, that is very exciting!


Your patients will be excited.  So, let them know your news in a variety of ways (most of which are inexpensive and easy to do).

   1. Signage in your waiting and exam rooms
   2. Patient education brochures
   3. Add the news to your invoices and receipts
   4. Direct mail to your patient base
   5. Reception
   6. On-hold messaging
   7. Staff evangelism


1.  Put up posters and/or countertop displays.  If you are pre-announcing, indicate that the services will be offered soon and encourage making appointments right away (before we are fully booked....).  Offer free consulations to existing patients.

2.  Brochures that educate patients are available from your vendors.  Cutera has standard patient brochures for all of our procedures and we are unique in our industry - we also have a web site where customers may order customized patient brochures.  Visit CuteraPatientTools for details.

3.  If you have a custom field on your printed invoices and receipts - add a line about your new aesthetic offerings.

4.  Send a letter with a brochure to your patient base.  Let them know what you now offer.  While it is great to target specific demographics, aethetics are of interest to most of your patients.  They may pass your brochure on using lasers for permanent hair reduction, vascular treatment, Pearl laser resurfacing or Titan to their children, parents, spouse or friends.

5.  Train your front office on your new offerings.  Give them Frequently Asked Questions (FAQs) or a phone script to use to inform, promote and soft-sell.  Consider having a sign at the front desk or have your staff wear buttons that say "Ask me about Laser Genesis" or another application.

6.  Every time you put a caller on hold, you have an opportunity to market to them.  You can record an on-hold message for a few hundred dollars.  Be sure to pick a package that allows you to update the message regularly so you include package information, seasonal treatments and holiday specials.

7.  Your staff are your evangelists.  Give them free treatments.  They need to know what the treatment feels like, how long it takes, what is needed to prepare for the treatment and be alert to the no-no's (such as tanning before IPL or using self-tanning products).  They should be so thrilled with their own results that their enthusiasm and positive comments will help create additional excitement in your patients who are considering any laser based treatments.